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JPMorgan Chase · Advancing Black Pathways Fellowship · Innovation Development Program · Summer 2025

Mentorship hub concept

The fellowship asked how JPMorgan Chase could widen access to careers and skills. I chose mentorship, interviewed employees and designed a concept for matching mentors and finding internal resources.

Product

Outcome

A concept, a prototype direction and a pitch to leadership, based on employee interviews.

My role

Discovery, synthesis, concept, pitch

Method

Discover, ideate, prototype, test

Pillar

Careers and skills

Status

Concept and pitch

RoleSummer Analyst. I ran the product playbook myself, from interviews through the pitch.

Why mentorship

My parents never worked in corporate America, and I know how much it helps to have one person inside a company looking out for you. Each fellow picked a pillar from the playbook. I picked careers and skills and narrowed it to mentorship.

Interviews

I interviewed people across the bank about how they had grown their careers there. The same points came up repeatedly:

  • Onboarding often lacked structure, and resources were scattered
  • Mentorship existed on paper but not always in practice
  • Few senior leaders shared their backgrounds
  • Feedback was often generic, and skill paths were unclear
  • The mentoring relationships that worked were built on shared interests or backgrounds

Choosing an idea

I did a competitive scan, wrote “how might we” statements and set success metrics as OKRs. I plotted ideas on an impact versus effort map and scored the top three on desirability, viability and feasibility. One idea scored clearly higher than the others.

The concept

  • A short survey on role, goals, interests and working style that produces a visible compatibility score
  • Mentor cards to browse and match with, capped at three active mentors
  • Messaging and short feedback after a match
  • One searchable page for the bank's scattered internal “go” links, with plain-language search

I also wrote a risk and controls review and a small business case, ran a user test with a peer and drafted a now, next, later roadmap.

What I learned

Most of my first ideas did not survive the interviews. The concept that won was simpler than what I started with and much closer to what people described.

What isn't shown

This was a fellowship design exercise, not a launched JPMorgan Chase product, and no internal material is shown here.